Lifetime Value of HVAC Customers: Infographic

There are many different things that must be considered when calculating lifetime value of HVAC customers. We did all the research! How much is one HVAC customer worth? See all the numbers on this infographic.

Wondering how you can improve your HVAC marketing and make sure you keep your customers for life? Gain insight on contractor customer retention and how much customers spend on their home services over 30 years.

When calculating LTV remember to include:

  • HVAC marketing plan
  • Customer acquisition cost
  • Contractor customer retention strategy
  • Sales & marketing strategies
  • Referral programs & rewards
  • Service agreements & management